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no match found when finding my tag name

mike jackson 7 years ago updated 7 years ago 2
When I search up my tag name its telling me no match found, same with my brothers tag. Could you have a look into this for me please.
Still not working. Could you please look in to this please.
5 more days to go and you might lose a customer, im getting the game for xmas an this app really helps out. I used the bf3 app like all the time. Please can you look into this for me.